Job Overview and Responsibilities

We are revolutionizing the way mission-critical facilities and assets are repaired and maintained via complex systems of people and processes. We are on a mission to empower millions of desk-less field service professionals in Southeast Asia with technology and data to supercharge their operational efficiency and service performance. Our cloud-based, mobile-first software intelligently automates and optimizes field activities for maintenance heroes who keep our world running across industries from elevator to data center equipment servicing. We are a curious and collaborative team that derives purpose and joy from putting our customers at the center of our innovation, helping them to transform and grow their businesses profitably. Our culture also inspires our employees to be their best in an inclusive and supportive environment. We listen to and learn from one another, take ownership and deliver on our promises with grit, resilience and speed to lead the age-old field service industry into the future. 

Role

We are looking for Product Owner who collaborates with the Product Manager to understand the business requirements (e.g. business case, product vision, and roadmap) related to a product and/or market. As Product Owner, you will be responsible for decomposing the product’s high-level vision and roadmap into detailed, prioritized user stories used to collaborate with the Scrum team in execution of the vision. You also represent the voice of the customer, they are the expert on the product, and accountable for the delivering the vision and the value to the market. 

Responsibilities 

• Lead in creation of technical and functional specifications, user stories, and acceptance criteria in collaboration with Product Management and Engineering teams. Create and communicate requirements artifacts that translate business needs into executable stories. 
• Collaborates with the Scrum team and stakeholders to translate functional and non-functional requirements into well-defined product requirements including epics, user stories, and tasks 
• Collaborates with Product Design to create wireframes and/or prototypes to help define the user experience 
• Continuously prioritizes and maintains the product backlog for assigned products and features. Balancing the requirements of customers and stakeholders and owning the decision to pivot when necessary 
• Proactively initiates, develops, and maintains effective working relationships with team members 
• Effectively conveys the product vision to the Scrum team to map a clear path and create alignment 
• Works closely with the Development Team to ensure sprint development goals are met, reprioritized as needed, and scope is maintained 
• Participates/Leads in various Scrum ceremonies including Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospectives 
• Synthesizes customer feedback from multiple sources and incorporates it into the product backlog to deliver increased value to the  market 
• Defends the integrity of the sprint goal and the committed work 
• Provides quick, day-to-day, just-in-time decisions to business level questions for the Scrum team 
• Provides sign off on product release functionality through validation of user stories and acceptance criteria 

Key Requirements

• Must be an outstanding communicator and team player who demonstrates attention to detail 
• Has an effective balance of technical knowledge and business acumen 
• Proactive, self-starter with excellent time management skills and the ability to manage multiple tasks effectively 
• Ability and desire to drive change through high-energy, can-do attitude; comfortable working in a high-performance, entrepreneurial, open-door environment; 
• A strong sense of empathy and passion for a great user experience 
• Able to explain concepts and processes clearly and effectively in verbal and in writing 
• Ability to function independently and effectively in a self-directed environment 
• Experience working with a Scrum team in an Agile development environment 
• Proven leadership ability. 
• Strong analytical and problem-solving skills 
• Excellent interpersonal skills 
• Ability to present ideas in business-friendly and user-friendly language. 
• Ability to work autonomously 
• Attention to detail / detail oriented 

Why You Should Apply This Position

• Work with experienced & strong technical veterans (software architects with 10+years of experience).
• Start-up working environment with flexibilities to work & learn & enjoy out-side- work life
• Work on various bleeding edge technologies such as big data processing, videostreaming, cloud computing
• Social and Health insurance under Vietnamese Labor Law
• Providing big wide screens, Macbook Pro laptops and other great facilities to help you work comfortably and productively
• Annual salary review based on actual ability and contributions
• Annual health check (premium healthcare), company trip, frequent team building activities, education allowance to improve your technical skills and soft skills.